Effective date: October 10, 2026
These Terms of Use (the "Terms") are a legal agreement between you and Playful Souls LLC ("Playful Souls", "we", "us" or "our") and govern your use of the TSA Wait Times mobile application and related services (the "App"). By downloading, installing or using the App, you agree to these Terms. If you do not agree, do not use the App.
The App shows airport security checkpoint wait times from publicly available sources where they exist, predicted wait times calculated on your device, related information such as weather and flight delay status, and planning tools such as a departure timeline and what-if simulator. Features may change over time.
TSA Wait Times is an independent app developed by Playful Souls LLC. It is not affiliated with, endorsed by, sponsored by or operated by the Transportation Security Administration (TSA), the U.S. Department of Homeland Security, the Federal Aviation Administration, the National Oceanic and Atmospheric Administration, or any airport, airline or government agency. References to these organizations and to "TSA PreCheck" are made only to describe the information the App provides. All trademarks belong to their respective owners.
Wait times, predictions, departure times and other information in the App are estimates. Live data depends on third-party feeds that may be delayed, incomplete, inaccurate or unavailable. Predictions are statistical estimates based on historical patterns and current signals and cannot account for every event, such as security incidents, staffing changes, equipment problems, weather or unusual crowds. Labels such as "Live", "Predicted" and "Historical" describe how a figure was produced, not its accuracy.
You agree that you use the App as one of several planning tools, that you will allow reasonable extra time, and that you will follow official instructions from your airline, the airport and security staff. Playful Souls is not responsible for missed flights, missed connections, travel delays, rebooking fees, or any other cost or loss resulting from reliance on the App.
You must be at least 13 years old to use the App. If you are under the age of majority where you live, you may use the App only with the involvement and consent of a parent or legal guardian.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the App on Apple devices that you own or control, for your personal, non-commercial use, as permitted by the App Store usage rules.
You agree not to:
The App is free to download. If we offer optional paid features, they are sold through Apple's App Store and are subject to Apple's terms. Prices are shown in the App before you buy.
The App relies on data and services from third parties, including airports, government agencies, weather providers, Apple and other service providers. We do not control these third parties and are not responsible for their content, availability or accuracy, or for their privacy practices. Your use of third-party services is governed by their own terms.
The App, including its design, text, graphics, icons, software, prediction models and the selection and arrangement of its content, is owned by Playful Souls LLC or its licensors and is protected by copyright, trademark and other laws. Except for the license granted in these Terms, no rights are transferred to you.
If you send us ideas, suggestions or other feedback, you agree that we may use it without restriction or compensation to you.
Our Privacy Policy explains how we handle information in connection with the App and forms part of these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP AND ALL INFORMATION IN IT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT ANY WAIT TIME, PREDICTION OR OTHER INFORMATION WILL BE ACCURATE, COMPLETE OR CURRENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAYFUL SOULS LLC AND ITS OWNERS, EMPLOYEES AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR TRAVEL-RELATED COSTS (INCLUDING MISSED FLIGHTS, REBOOKING FEES, ACCOMMODATION OR ALTERNATIVE TRANSPORT), ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US FOR THE APP IN THE 12 MONTHS BEFORE THE CLAIM, OR US $50.
Some jurisdictions do not allow certain warranty exclusions or liability limitations, so some of the above may not apply to you. Nothing in these Terms limits any rights you have under consumer protection laws that cannot be waived by contract.
You agree to indemnify and hold harmless Playful Souls LLC from any claims, losses, damages and expenses, including reasonable legal fees, arising from your misuse of the App or your violation of these Terms or of any law.
We may update the App, add or remove features, or discontinue it at any time. We may also update these Terms. When we do, we will post the new version on this page with a new effective date, and significant changes will be highlighted in the App or on this page. Your continued use of the App after changes take effect means you accept the updated Terms. We may suspend or end your right to use the App if you violate these Terms. You may stop using the App at any time by deleting it. Sections that by their nature should survive termination will survive.
These Terms are between you and Playful Souls LLC only, not Apple. Playful Souls, not Apple, is responsible for the App and its content. Apple has no obligation to provide maintenance or support for the App. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation for the App. Apple is not responsible for addressing any claims relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, consumer protection claims, or intellectual property infringement claims. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Where these Terms do not address a matter, Apple's Standard Licensed Application End User License Agreement applies.
These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law rules. Before filing any claim, you agree to contact us at info@playful-souls.com and try to resolve the dispute informally for at least 30 days. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in California, and you and we consent to their jurisdiction, unless the law of your country of residence gives you the right to bring proceedings in your local courts.
These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the App. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets.
Questions about these Terms or the App? Contact us at:
Playful Souls LLC
Email: info@playful-souls.com