Effective date: October 10, 2026
This Privacy Policy explains how Playful Souls LLC ("Playful Souls", "we", "us" or "our") handles information in connection with the TSA Wait Times mobile application (the "App"). We designed the App to work with as little personal information as possible: wait time predictions are calculated on your device, and your flight details stay on your phone.
By using the App, you acknowledge the practices described in this Privacy Policy. If you do not agree with them, please do not use the App.
This information is stored locally in the App. It is not transmitted to us, and it is removed when you delete the App.
To show current wait times, weather and flight delay information, the App requests publicly available data from airport, government and weather data sources. Like any internet request, these requests include technical information such as your device's IP address, which the receiving servers may log. These requests do not include your flight details or your precise location.
We may collect limited technical information to keep the App reliable and to understand how it is used, such as crash reports, device model, operating system version, App version, and general usage events (for example, which screens are opened). We use this information in aggregated or de-identified form wherever possible, and we do not use it to identify you personally.
If you contact us by email, we receive your email address and the contents of your message, and we use them only to respond to you.
If the App offers optional in-app purchases, payments are processed by Apple through the App Store. We do not receive or store your payment card details. We may receive confirmation of a purchase (such as a transaction identifier) so that we can unlock and restore the features you bought.
The App asks for your permission before accessing the following features. You can change these permissions at any time in your device Settings, and the App will continue to work with reduced functionality.
We do not sell or rent your personal information. We share information only in these limited cases:
If the App displays advertising, ads may be provided by third-party advertising partners who use device identifiers and technical information to deliver and measure ads. On iOS, we will ask for your permission through Apple's App Tracking Transparency prompt before any data is used to track you across apps and websites owned by other companies. If you do not give permission, you may still see ads, but they will not be based on tracking. You can change this choice at any time in Settings > Privacy & Security > Tracking.
We will not discriminate against you for exercising any of your privacy rights.
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the right to know what personal information we collect, use and disclose; to request deletion or correction of your personal information; to opt out of the sale or sharing of personal information; and to limit the use of sensitive personal information. We do not sell personal information, and we do not use sensitive personal information to infer characteristics about you. In the past 12 months, the categories of personal information we may have processed are identifiers (such as IP address and device identifiers), internet or other electronic activity information (such as diagnostics and usage events), and approximate or precise geolocation processed on your device. To exercise your rights, email info@playful-souls.com. You may use an authorized agent to make a request on your behalf.
If you are in the European Economic Area or the United Kingdom, Playful Souls LLC is the controller of the personal information described in this policy. We process it on the following legal bases: to provide the App you requested (performance of a contract); for our legitimate interests in keeping the App secure, reliable and useful, balanced against your rights; with your consent, where required, for example for location access, notifications and advertising tracking; and to comply with legal obligations. You have the right to access, correct, delete, restrict or object to the processing of your personal information, the right to data portability, and the right to withdraw consent at any time without affecting earlier processing. You also have the right to lodge a complaint with your local data protection authority.
The App is intended for a general audience and is not directed at children under 13 (or under 16 in the EEA and UK). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@playful-souls.com and we will delete it.
We use reasonable administrative, technical and organizational measures to protect information, and we keep the information we handle to a minimum. Keeping your flight details and location on your device is one of the ways we reduce risk. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. If a data breach affects your personal information, we will notify you as required by law.
Playful Souls LLC is based in the United States, and our service providers may process information in the United States and other countries. Where required by law, we use appropriate safeguards, such as the European Commission's Standard Contractual Clauses, for transfers of personal information outside the EEA or UK.
We may update this Privacy Policy from time to time, for example when we add features or when the law changes. We will post the updated version on this page with a new effective date and, where the changes are significant, we will provide additional notice in the App or on this page. Where required by law, we will ask for your consent.
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Playful Souls LLC
Email: info@playful-souls.com
TSA Wait Times is an independent app and is not affiliated with, endorsed by or operated by the Transportation Security Administration, the U.S. Department of Homeland Security, the Federal Aviation Administration, or any airport or airline.